Microsoft on every single occasion claims that Windows 10 is built with customer feedback. Since Microsoft launched the Windows Insider program in 2014, the company has changed the way it tests Windows operating system and how it collects feedback.
Last year, Microsoft launched the Feedback Hub for all Windows 10 users, including the non-Insiders. This allows Microsoft to collect even more feedback but the Redmond giant is hardly paying attention to the users’ feedback.
Recently, a Windows Phone user posted a feedback on the Feedback Hub, requesting Microsoft to bring back the Project Astoria, as it would allow the users to run Android apps on Windows 10 Mobile operating system. Without even reading the user’s feedback, a Microsoft engineer today responded to the feedback.
“Reopen Project Astoria, please. Make Android apps available on Windows 10 Mobile. It would be a perfect gift for community and for people who still wants to stay on Windows 10 Mobile devices. This move would prolong Windows 10 Mobile life for people who care,” the Feedback reads.
“We heard your feedback about how much you wanted this and as announced earlier today, tap to pay with Microsoft Wallet is now available in build 14360 or higher. Microsoft Wallet is a cloud-based payment technology that will make mobile payments simple and more secure for Windows 10 Mobile devices, starting in the U.S. with our Lumia 950, 950 XL and 650, and usable in over a million retail locations; anywhere you see the contactless payment symbol or the Microsoft Wallet logo at the point of sale,” Microsoft engineer replied.
As you can see, Microsoft’s response has nothing to do with the feedback. If Microsoft really wants users feedback, the company needs to pay attention.
View Comments (10)
I was always keeping track, heard they were doing this and was excited to try it out course, I didn't intend on my current phone and I was disappointed to be quite honest in their decision.
I don't think it was right not everyone had chance to have their say.
An emulator was never going to have top performance, they did warn people and it wasn't forced, you had options to go back , as far as responding to feedback goes they weren't great with communicating.
I can remember when they stopped it, delayed it for they were like "oh its not ready we'll hold it back"
ok thanks for letting us know, never heard anything for a few months and then "oh we're gonna kill it off".
No we are "sorry we got your hopes up, so we'll reimburse you in some way as a good cause".
Advertising these products was a mess and is still a mess no communication no signs of wanting to promote it.
Course they treated users on older phones not very well, not allowing upgrades 1 minute they're saying they're working on w10 for older phones.
"its not good enough for these phones and then blaming it on all negative feedback again there were options to go back you could upgrade whenever you wanted to you have the option to not upgrade and just go out and buy another phone it's taking the option away Thats wrong.
The way they went about Killing skype, ahh now you can't sign in thats wrong.
Which kinda goes back to what Microsoft said and what this article goes into cause its "supposed to be"about the users and what they are asking for not just what the company wants. What they think people want, it didn't work before and people didn't like them and it hell ain't working now!
"Microsoft on every single occasion claims that Windows 10 is built with customer feedback. Since Microsoft launched the Windows Insider program in 2014, the company has changed the way it tests Windows operating system and how it collects feedback".
Is this the case with them its a hard one!
http://www.techtimes.com/articles/107466/20151117/microsoft-project-astoria-dead-or-delayed-will-not-bring-android-apps-to-windows-10-anytime-soon.htm
http://www.hardwarezone.com.sg/tech-news-microsofts-project-astoria-dead-so-stop-hoping-android-apps-windows
https://mobile.twitter.com/joebelfiore/status/564537267776020480?lang=en
https://mspoweruser.com/can-no-longer-get-windows-10-mobile-unsupported-devices/
https://mspoweruser.com/skype-will-stop-working-windows-phone-early-2017/
https://m.windowscentral.com/lumia-640-and-640-xl-will-not-be-getting-windows-10-mobile-fall-creators-update