Microsoft recently released Windows 10 April 2018 Update and cumulative update with fixes but some users claim that the update is causing a black screen when booting up the PCs. It is worth noting that not everyone is seeing this problem but the number of systems impacted by the issue has grown significantly in the last few weeks.
It’s quite easy to recover a broken PC as the users would just need to boot the PC into safe mode and try uninstalling the update. Restoring the system back to the Windows 10 Fall Creators Update also appears to be working in most of the cases.
It appears that apps such as IObit Advance System Care could be the culprit. Some users on Microsoft Community forum claims that a compatibility issue between Windows 10 version 1803 patch and IObit (Advanced System Care) app is causing a black screen on some computers.
Arden White, Senior Program Manager, Windows Servicing and Delivery told us Microsoft is already aware of the issue with IObit Advanced System Care and they are addressing it.
It’s not yet known when a fix could land but it’s likely that Microsoft will address all the compatibility issues in Windows 10 April 2018 Update next month, probably on next Patch that takes place on June 12. And obviously, only a small number of PCs are experiencing such issues.
There are few critical bugs in Windows 10 April 2018 Update, though none of them appears to be widespread. The users are always recommended to update the software and apps before installing any Windows 10 version.
The next cumulative update for Windows 10 April 2018 Update is also likely to fix other unreported bugs and improve the overall performance of the operating system.
For those who don’t know, IObit Advanced System Care is one of the decent solutions to speed up Windows PCs, and it’s quite popular among the users.
Disclaimer: Windows Latest has no intention to defame IObit and its apps. The article is based on reports from users and a statement from Microsoft. We shall not be held responsible and/or liable for anything we say in this article.
View Comments (15)
Well my computer doesn't have IOBIT and it has the problem, so there must be another underlying cause.........
There's indeed. Microsoft is investigating, and the fix is coming real soon.
Figured as much......thanks a lot, and waiting on the fix.......it wouldn't even factory reset.
I would start by disabling all the 3rd party applications at startup and see if the issue keeps happening after that - then uninstall any anti-virus or security software and test it then. Problems like these are almost always caused by 3rd party applications or a bad driver - like Intel drivers - video drivers.